Customer Focus

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  1. REDIRECT Customer Focus Server Configuration

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Customer Focus Server Configuration - Technical Documentation

The "Customer Focus" server configuration is a high-performance, scalable platform designed to deliver exceptional responsiveness and reliability for customer-facing applications. This document provides a comprehensive overview of the hardware specifications, performance characteristics, recommended use cases, comparisons with similar configurations, and maintenance considerations for this platform. This configuration is primarily geared towards workloads demanding low latency and high concurrency. It's a core offering within our "Aurora" server line. See also Aurora Server Family Overview.

1. Hardware Specifications

The Customer Focus configuration is built around a dual-socket server platform utilizing the latest generation of Intel Xeon Scalable processors. Detailed specifications are outlined below:

Component Specification
CPU 2 x Intel Xeon Gold 6338 (32 Cores/64 Threads per CPU, 2.0 GHz Base Frequency, 3.4 GHz Turbo Frequency)
CPU Cache 48 MB L3 Cache per CPU
Chipset Intel C621A
Memory 512 GB DDR4-3200 ECC Registered DIMMs (16 x 32GB Modules). Supports up to 4TB. See Memory Configuration Guidelines for details.
Storage - OS/Boot 480 GB NVMe PCIe Gen4 SSD (Read: 7000 MB/s, Write: 5500 MB/s) - Intel Optane SSD 900P
Storage - Data 8 x 4TB SAS 12Gbps 7.2K RPM Enterprise HDD in RAID 10 configuration. Managed by a hardware RAID controller. See RAID Configuration Options.
RAID Controller Broadcom MegaRAID SAS 9460-8i with 8GB NV Cache. Supports RAID levels 0, 1, 5, 6, 10, 50, 60.
Network Interface 2 x 10 Gigabit Ethernet (10GbE) SFP+ ports (Intel X710-DA4). See Network Interface Card Options.
Network Teaming Supported via OS and hardware. See Network Teaming Configuration.
Expansion Slots 3 x PCIe 4.0 x16 slots, 2 x PCIe 4.0 x8 slots. See PCIe Slot Allocation.
Power Supply 2 x 1100W 80+ Platinum Redundant Power Supplies. See Power Supply Redundancy.
Chassis 2U Rackmount Chassis. See Chassis Dimensions and Specifications.
Remote Management Integrated IPMI 2.0 compliant BMC with dedicated network port. See IPMI Configuration.
Operating System Support Red Hat Enterprise Linux 8.x, SUSE Linux Enterprise Server 15.x, Windows Server 2019/2022


Detailed component selection rationale is available in Component Selection Justification. Specific firmware versions for each component are tracked in Firmware Revision History. The server utilizes a passively cooled CPU heatsink solution paired with high-efficiency system fans.

2. Performance Characteristics

The Customer Focus configuration excels in workloads requiring high throughput and low latency. We’ve conducted extensive benchmarking to quantify its performance capabilities.

  • SPEC CPU 2017 Results:
   *  Rate (Base): 175.2
   *  Rate (Peak): 210.5
   *  Integer (Base): 280.1
   *  Integer (Peak): 345.7
  • I/O Performance (FIO):
   *  Random Read (4KB): 180,000 IOPS
   *  Random Write (4KB): 150,000 IOPS
   *  Sequential Read (1MB): 8 GB/s
   *  Sequential Write (1MB): 6 GB/s
  • Web Server Performance (Apache Benchmark - 1000 concurrent users):
   *  Requests per second: 15,000 - 18,000 (depending on content complexity)
   *  Average Response Time: 50 - 80ms
  • Database Performance (PostgreSQL - pgbench):
   *  Transactions per second (TPS): 25,000 - 30,000 (with appropriate database tuning)

These benchmarks were performed in a controlled environment. Actual performance will vary depending on the specific workload, software configuration, and environmental factors. See Performance Testing Methodology for detailed information on our benchmarking procedures. Performance tuning guides are available for Linux Performance Tuning and Windows Server Performance Tuning. We utilize a dedicated performance monitoring tool, Server Performance Monitoring Dashboard, to track key metrics.

3. Recommended Use Cases

The Customer Focus configuration is ideally suited for the following applications:

  • **Web Hosting:** Handles high traffic websites and web applications with ease. The fast storage and ample memory ensure quick page load times and a smooth user experience.
  • **Application Servers:** Provides a robust platform for running demanding business applications.
  • **Database Servers:** Supports medium to large-scale databases, delivering fast query performance and reliable data storage. Particularly well-suited for online transaction processing (OLTP) workloads.
  • **E-commerce Platforms:** Capable of handling peak shopping seasons and providing a seamless checkout experience.
  • **CRM Systems:** Supports large user bases and complex customer data management.
  • **Content Delivery Networks (CDNs):** Can serve as an origin server for delivering content to users globally.
  • **Virtualization Host:** Capable of hosting a moderate number of virtual machines with good performance. (See Virtualization Compatibility Matrix).

This configuration is *not* recommended for extremely large-scale database deployments (consider the "Data Fortress" configuration) or highly compute-intensive applications such as scientific simulations (consider the "Compute Core" configuration).

4. Comparison with Similar Configurations

The Customer Focus configuration occupies a middle ground in our server lineup. Here’s a comparison with other relevant configurations:

Configuration CPU Memory Storage Network Price (Approx.) Primary Use Case
**Customer Focus** 2 x Intel Xeon Gold 6338 512 GB DDR4-3200 8 x 4TB SAS 10K RAID 10 2 x 10GbE $15,000 - $20,000 Customer-facing applications, Web/App Servers
**Compute Core** 2 x Intel Xeon Platinum 8380 1TB DDR4-3200 4 x 1TB NVMe RAID 0 2 x 100GbE $30,000 - $40,000 High-performance computing, Scientific Simulations
**Data Fortress** 2 x AMD EPYC 7763 2TB DDR4-3200 16 x 16TB SAS 7.2K RAID 6 4 x 10GbE $25,000 - $35,000 Large-scale data storage, Archiving
**Entry Level Server** 2 x Intel Xeon Silver 4310 128 GB DDR4-2666 2 x 1TB SATA RAID 1 2 x 1GbE $5,000 - $8,000 Small business applications, Basic web hosting

The Customer Focus configuration offers a balance between performance, scalability, and cost, making it an excellent choice for organizations that need a reliable and responsive platform for their customer-facing applications. A more detailed comparison chart, including power consumption and TCO analysis, can be found in Configuration Comparison Report.

5. Maintenance Considerations

Maintaining the Customer Focus configuration requires adherence to specific guidelines to ensure optimal performance and longevity.

  • **Cooling:** The server generates significant heat, particularly under heavy load. Ensure adequate airflow within the server room. Maintaining a temperature between 20-24°C (68-75°F) is recommended. Regularly check fan operation and dust accumulation. See Server Room Cooling Best Practices.
  • **Power Requirements:** The dual redundant power supplies provide high availability, but require a dedicated power circuit capable of delivering at least 2500W. Ensure the power circuit is properly grounded. See Power Distribution Unit (PDU) Configuration.
  • **Storage Maintenance:** Regularly monitor the health of the SAS HDDs using the RAID controller’s management interface. Perform periodic RAID scrubs to detect and correct errors. Implement a data backup and recovery plan. See Data Backup and Recovery Procedures.
  • **Firmware Updates:** Keep all firmware components (BIOS, RAID controller, network cards, etc.) up to date to benefit from bug fixes, performance improvements, and security enhancements. See Firmware Update Schedule.
  • **Physical Security:** The server should be housed in a secure server room with restricted access.
  • **Remote Management:** Utilize the integrated IPMI interface for remote monitoring, management, and troubleshooting. Secure the IPMI interface with a strong password and enable two-factor authentication.
  • **Regular Log Review:** Regularly review system logs for any errors or warnings. Utilize a centralized log management system. See System Log Analysis.
  • **Electrostatic Discharge (ESD) Precautions:** Always follow ESD precautions when handling server components. Use an anti-static wrist strap and work on an ESD-safe surface. See ESD Safety Guidelines.
  • **Warranty Information:** The server comes with a standard 3-year warranty. Extended warranty options are available. See Warranty Details.

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Intel-Based Server Configurations

Configuration Specifications Benchmark
Core i7-6700K/7700 Server 64 GB DDR4, NVMe SSD 2 x 512 GB CPU Benchmark: 8046
Core i7-8700 Server 64 GB DDR4, NVMe SSD 2x1 TB CPU Benchmark: 13124
Core i9-9900K Server 128 GB DDR4, NVMe SSD 2 x 1 TB CPU Benchmark: 49969
Core i9-13900 Server (64GB) 64 GB RAM, 2x2 TB NVMe SSD
Core i9-13900 Server (128GB) 128 GB RAM, 2x2 TB NVMe SSD
Core i5-13500 Server (64GB) 64 GB RAM, 2x500 GB NVMe SSD
Core i5-13500 Server (128GB) 128 GB RAM, 2x500 GB NVMe SSD
Core i5-13500 Workstation 64 GB DDR5 RAM, 2 NVMe SSD, NVIDIA RTX 4000

AMD-Based Server Configurations

Configuration Specifications Benchmark
Ryzen 5 3600 Server 64 GB RAM, 2x480 GB NVMe CPU Benchmark: 17849
Ryzen 7 7700 Server 64 GB DDR5 RAM, 2x1 TB NVMe CPU Benchmark: 35224
Ryzen 9 5950X Server 128 GB RAM, 2x4 TB NVMe CPU Benchmark: 46045
Ryzen 9 7950X Server 128 GB DDR5 ECC, 2x2 TB NVMe CPU Benchmark: 63561
EPYC 7502P Server (128GB/1TB) 128 GB RAM, 1 TB NVMe CPU Benchmark: 48021
EPYC 7502P Server (128GB/2TB) 128 GB RAM, 2 TB NVMe CPU Benchmark: 48021
EPYC 7502P Server (128GB/4TB) 128 GB RAM, 2x2 TB NVMe CPU Benchmark: 48021
EPYC 7502P Server (256GB/1TB) 256 GB RAM, 1 TB NVMe CPU Benchmark: 48021
EPYC 7502P Server (256GB/4TB) 256 GB RAM, 2x2 TB NVMe CPU Benchmark: 48021
EPYC 9454P Server 256 GB RAM, 2x2 TB NVMe

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⚠️ *Note: All benchmark scores are approximate and may vary based on configuration. Server availability subject to stock.* ⚠️

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